KEY HOLDING AND ALARM RESPONSE
“The Pinnacle Platform” will keep you as up to date as you require; either minute by minute or per activation. Providing every detail of the alarm activation that we handle on your behalf. As your security and confidentiality is of utmost importance to us, your site specific data is stored and Rjndael 256 bit encrypted on our platform for your peace of mind.
Before your Key Holding & Alarm service is activated one of our Leadership team will conduct a site survey and risk assessment to ensure the safety of our employees and your premises, staff, and visitors.
Once your services go live, and upon the initial notification of your alarm activation, our professional, fully trained, DBS Checked, and licensed security teams will attend your premises within a pre-agreed time frame.
Upon arrival at your premises our security officers will interrogate your alarm panel to identify the source of activation. The area in question will then be thoroughly checked and re-secured. We always follow your specific procedures and will never leave your premises less than secure. We employ our own team of alarm engineers allowing us to support any technical issues encountered.